Privacy Policy

Welcome to OUR Your privacy is important to us, and we are committed to protecting the personal information you share with us when you visit our websiteS at www.benbrown.hair & www.APP.benbrown.hair (the "Website"). This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

1.2 Non-Personal Information

We automatically collect certain non-personal information when you visit our Website, such as:

  • IP address
  • Browser type and version
  • Pages viewed and time spent on the Website
  • Referring website URLs

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Respond to your inquiries
  • Provide customer support
  • Improve our Website and services
  • Send promotional emails (only if you opt-in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties for the following purposes:

  • Payment processing
  • Shipping and delivery
  • Website analytics
  • Marketing and advertising partners (with your consent)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For more information, please see our Cookie Policy.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Opt-out of marketing communications

To exercise these rights, please contact us at education@benbrown.hair.

7. Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the "Effective Date" revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: education@benbrown.hair
Address: 103 Nottingham Road, Spondon, Derby, DE21 7NN, United Kingdom